Strategic Planning Model Overview

1 | Foundation
An intentional process of setting a tone that helps the team get centered, sorted, and started with everyone rowing in the same direction.

2 | Discovery
Analysis of data and key findings from interviews provide a snapshot of capacity, flow, intersectionality, and more.

3 | Planning
Collaborative sessions to craft multi-year goals, corresponding strategies, and targeted actions, along with relevant measures of success.

4 | Finalization
A final review that adds additional layers of inclusive engagement that result in a stronger plan and increased support for implementation.

5 | Sustainability
Facilitated training sessions focused on empowering people to begin making progress from day one.
Shippensburg Produce and Outreach (SPO) offers its most sincere and full-fledged endorsement to Kelly and John at Function & Flow Team. As a food pantry serving the community of Shippensburg since 2008, SPO recognized it needed to evolve to meet increasing demand. They took the time to understand and personally evaluate our team, our organization, and our operations. She met with our volunteers–our most valuable asset–and our clients to gain perspective on what drives us to serve our community each week. Their personal touch allowed them to gain an understanding of the heartbeat of SPO early on, which proved instrumental in developing our three-year strategic plan. The pathway they charted from ideas to defined, measurable, and achievable organizational goals showed SPO that aspirations for growth and sustainability are in our hands and within our capabilities.
Kelly and John are now members of our SPO Family, and we highly recommend their services to other non-profit organizations.
Chris Cooper | Executive Director, Shippensburg Produce & Outreach
