Strategic Planning & Visioning

Our philosophy encompasses three principles of planning – People, Process, and Progress. It fosters the inextricable link between people and projects; honoring the voices that serve as the heartbeat of your organization and cultivating processes to reach your goals.

Starting with our five-step framework, we’ll work alongside you to tailor a process that meets your unique challenges and progresses toward your specific goals. We take pride in the inclusive nature of our methods, weaving together a broad range of perspectives, expertise, and human experience every step of the way.

This is how we deliver an honest and transparent process that keeps your mission at the center of everything.

Strategic Planning Model - Function & Flow

Strategic Planning Model Overview

Strategic Planning | Phase One: Foundation

1 | Foundation

An intentional process of setting a tone that helps the team get centered, sorted, and started with everyone rowing in the same direction. 

Strategic Planning | Phase Two: Discovery

2 | Discovery

Analysis of data and key findings from interviews provide a snapshot of capacity, flow, intersectionality, and more.

Strategic Planning | Phase Three: Planning

3 | Planning

Collaborative sessions to craft multi-year goals, corresponding strategies, and targeted actions, along with relevant measures of success.

Strategic Planning | Phase Four: Finalization

4 | Finalization

A final review that adds additional layers of inclusive engagement that result in a stronger plan and increased support for implementation.

Strategic Planning | Phase Five: Sustainability

5 | Sustainability

Facilitated training sessions focused on empowering people to begin making progress from day one.

Shippensburg Produce and Outreach (SPO) offers its most sincere and full-fledged endorsement to Kelly and John at Function & Flow Team. As a food pantry serving the community of Shippensburg since 2008, SPO recognized it needed to evolve to meet increasing demand. They took the time to understand and personally evaluate our team, our organization, and our operations. She met with our volunteers–our most valuable asset–and our clients to gain perspective on what drives us to serve our community each week. Their personal touch allowed them to gain an understanding of the heartbeat of SPO early on, which proved instrumental in developing our three-year strategic plan. The pathway they charted from ideas to defined, measurable, and achievable organizational goals showed SPO that aspirations for growth and sustainability are in our hands and within our capabilities.

Kelly and John are now members of our SPO Family, and we highly recommend their services to other non-profit organizations.  

Chris Cooper | Executive Director, Shippensburg Produce & Outreach